ALL SALES ARE FINAL.

Due to the creation & careful shipment of original handmade artwork, refunds are not possible.

Once an order has been shipped, Courtney Lee Designs is NOT able to control the conduct of USPS / shipping providers. Therefore, Courtney Lee Designs is NOT responsible for any delayed, damaged, stolen, or lost orders.

Courtney Lee Designs strives to ensure the best possible experience for customers. For damaged, stolen, or lost orders, please contact me to discuss the issue in further detail. Upon confirmation that the claim for damaged, stolen, or lost orders holds reasonable merit, potential replacements (if applicable), or other options may be available.