POLICIES

TERMS & CONDITIONS

The logo, brand design, written content, website, & other visual media represented by this brand (including but not limited to: Courtney Lee Designs brand elements, gallery artwork, art prints & all other products, photographs, photo restorations, blog images, & art prompt artwork; artwork shown on this website, as well as previous & current official social media accounts stated through Linktree) is created by Courtney Lee Designs & is protected by copyright laws. 


Any artwork produced by Courtney Lee Designs is for personal use only. Artwork cannot be altered, redistributed, or used for any commercial purposes.

For artwork, photographs, & design elements made by Courtney Lee Designs through my available design services (commissions, photo restorations, and brand designs), specifications & terms of use are predetermined and agreed upon with the client. 

Artwork designed & / or produced for customers may be shared on courtneyleedesigns.com & official social media pages by Courtney Lee Designs (stated through Linktree).

SHIPPING

SHIPPING WITHIN USA ONLY. NO INTERNATIONAL SHIPPING AVAILABLE AT THIS TIME.


Courtney Lee Designs takes all possible precautions to ensure your items are packaged & delivered safely. 


Once an order has been shipped, the customer will be notified & provided tracking information (if available).

Once an order has been shipped, Courtney Lee Designs is NOT able to control the conduct of USPS / shipping providers. Therefore, Courtney Lee Designs is NOT responsible for any delayed, damaged, stolen, or lost orders.

For damaged, stolen, or lost orders, please contact me to discuss the issue in further detail. Courtney Lee Designs strives to ensure the best possible experience for customers. Upon confirmation that the claim for damaged, stolen, or lost orders holds reasonable merit, potential replacements (if applicable), or another reimbursement option may be available. 

REFUNDS

ALL SALES ARE FINAL. 

Courtney Lee Designs is built upon the creation & careful shipment of original artwork. Most pieces listed in my shop are one-of-a-kind or made-to-order works. Due to this, refunds are not possible.

Due to the personal nature of my design services & commissions, fit to meet each customer's specifications, refunds are not possible. A pricing quote, method of payment, non-refundable deposit, & other necessary details are discussed & agreed upon with each individual customer at the time of their order.

Due to the inability to accept returns nor control the usage of digital prints or files once finalized & sent to customers, refunds are not possible. Please note that any artwork produced by Courtney Lee Designs is still protected by copyright & is for personal use only. Artwork cannot be altered, redistributed, or used for any commercial purposes.

For damaged, stolen, or lost orders, please contact me to discuss the issue in further detail. Courtney Lee Designs strives to ensure the best possible experience for customers. Upon confirmation that the claim for damaged, stolen, or lost orders holds reasonable merit, potential replacements (if applicable), or another reimbursement option may be available. 

Replacement & / or reimbursement options are valid for 14 business days from the confirmed delivery date on damaged orders. 


Replacement & / or reimbursement options are valid for 14 business days from the estimated delivery date of stolen & lost orders.

 
 

THANK YOU!

©2020 Courtney Lee Designs